KISA Phone - Simple Mobile Phone for Elderly Australians
KISA Phone is a mobile phone made for people who are not able to use smartphones
Designed for elderly Australians and seniors, the KISA Phone makes calling as simple as pressing a button - no touchscreen, no confusing menus, no smartphone required.
The front of the KISA Phone features mechanical buttons, each button can be programmed to dial a specific contact, just like a speed dial. You can call up to 10 contacts using your KISA Phone, but anyone can also call the KISA Phone.
KISA Phone is not a smartphone - it has no screen, no keypad, and no apps. It runs on the 4G network and works anywhere in Australia with mobile coverage.
It’s designed to help people who are unable to use modern mobile phones, have a medical condition that makes using touchscreens difficult or impossible or are just afraid of smartphones.
Each KISA Phone is made to order; each button on the KISA Phone can have a name in any language in large text, or a photo of the contact.
Who KISA Phone helps?
Do you have a loved one living at home who is unable or afraid to use a mobile phone? Have you spent countless hours trying to teach them to use a smartphone, just to find it in the drawer the next day?
KISA Phone’s purpose is to make your loved one comfortable with making and receiving phone calls by making this as simple as possible. There is no screen, so they can’t make a mistake by closing it or tapping on a screen and opening the wrong menu or app.
Do you have a loved one moving into an aged care facility where they don’t have a landline phone and the only way to speak to them is to call reception? Many people moving into age care facilities feel isolated and vulnerable due to unfamiliar surroundings and a lack of communication with loved ones.
The simplicity of the KISA Phone is designed to make the transition to the new living arrangements as stress-free as possible. There are no new numbers that they will have to memorise, just press a button with a familiar name or photo and speak.
KISA Phone Features That Put You First
Tailored to your needs with your chosen names, numbers, and features. Buttons can display text, photos, or braille to suit your accessibility needs.
Large customisable tactile buttons that are easy to see and press. Personalise with names or photos for quick calling up to 10 pre-set contacts.
Loud and clear audio quality ensures better conversations for people with hearing impairment.
Loud Ringtone ensures you’ll hear every call whether you have hearing difficulties or are in a noisy environment.
Emergency SOS button with automatic alerts will instantly notify pre-set contacts or emergency services in urgent situations.
GPS location tracking lets carers and family know where the user is in real-time for added safety.
Long battery life means you can stay connected longer without constant charging. Enjoy up to 3 days standby or 4 hours of uninterrupted calls.
Optional fall detection automatically triggers alerts if a fall occurs, even if the user cannot press a button.
Handy lanyard so the phone can be worn around the neck and never get lost or misplaced.
Simple charging options are available via the included cradle or an optional magnetic cable.
Who Can Benefit Using KISA Phone
Seniors
Older Australians who want a simple phone they can actually use without the frustrations of a smartphone.
People with vision, dexterity, or memory challenges
For those with conditions like arthritis, low vision, or dementia who need a simple, accessible device instead of complex technology.
Individuals with ASD or cognitive and mental health barriers
Individuals living with disabilities who require dependable, customised communication tools.
Families and carers
Wanting the confidence of knowing their loved one is always safe and connected.
Parents of young children
When a basic, easy-to-use phone for their kids is needed to reduce their screen time and unwanted exposure to online threats.
Common Questions About the KISA Phone
My parent has never used a mobile phone before - will they be able to use the KISA Phone?
Yes, and this is exactly who the KISA Phone is designed for. There is no screen to navigate, no keypad to dial, and no menus to open - just mechanical buttons, each labelled with a contact's name or photo. To make a call, the user presses the button for the person they want to speak to. That is the entire process. Many KISA Phone users had never touched a mobile phone before receiving one, and the simplicity of one button per person is what makes it work where everything else has failed.
My parent refuses to carry a phone - how is the KISA Phone different?
The most common reason elderly people refuse to carry a phone is the fear of pressing the wrong button, opening the wrong app, or breaking something by mistake. The KISA Phone removes every one of those risks. There is no screen to accidentally swipe, no keypad to mis-dial, and no apps to open or close. It comes with a lanyard so it is worn around the neck, which also removes the problem of forgetting where it is. Many families find that a parent who flatly refused every phone they had tried accepted the KISA Phone without hesitation.
Can family members call my parent on the KISA Phone, or can it only make outgoing calls?
The KISA Phone can both make and receive calls. Anyone with the device's number can call it - including family members who are not listed on the buttons. The pre-programmed buttons are for making outgoing calls; incoming calls from any number will ring through normally. This means family can always reach their loved one directly, without needing to be one of the 10 contacts programmed onto the phone.
Can the KISA Phone be used in an aged care facility?
Yes. Many families choose the KISA Phone for a loved one moving into residential aged care, where access to a landline or personal mobile may be limited or difficult. Because the KISA Phone runs on the 4G mobile network, it works anywhere with mobile coverage - no home phone line needed. Residents can call family simply by pressing a button with a familiar name or photo, without needing to learn any new technology.
Can the KISA Phone be personalised for different languages, abilities, or needs?
Yes. Button labels can be printed in any language, with large text, contact photos, or braille, depending on what works best for the user. The KISA Phone is available in high-contrast colour schemes and a range of styles. The speaker is loud and clear, suitable for people with hearing difficulties, and because there is no screen, no keypad, and no menus, it removes the main barrier for people who find modern smartphones too complex to use.